Exchange
the size is wrong , please give me size _____
the item is defective, please replace me with another one
of the same size.
the defect is ________________________________________________________
You shipped me the wrong order !!! (We'll
reimburse you for the cost of returning the package to us.)
reason being ________________________________________________________________________
Returns
I didn't like it
the cut is out for me
reason being ________________________________________________________________________
* Merchandise has to be unused,
unsoiled , undamaged items in original packaging and condition.
These may be returned for exchange or refund of merchandise
price within 14 days of receipt ACCOMPANIED with original
invoice and this form. Items on sale or under the hot deals
category are not applicable for exchange or refund. Shipping
and handling fees are not refundable.
* If you are exchanging or
returning merchandise, you pay for postage / shipping it
back to us. Your original shipping charges are non-refundable.
We pay for the shipping back to you (within Singapore only).
However, if you would like to upgrade your shipping method,
purchase a different item or additional items, or exchange
a second time, you are responsible for additional shipping
charges. Due to the high cost of international mail, non-Singapore
exchanges must pay for postage and shipping.
